Privacy Policy

Effective Date: December 18, 2024

Introduction

Smileworks Pvt Ltd (“Smileworks”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data of our clients, partners, and website visitors.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, contact details, professional credentials, and other identifiers.
Professional Information: Dental practice details, licensing information, and related professional data.
Technical Data: IP addresses, browser type, operating system, and browsing behavior on our website.
Transaction Information: Order histories, payment details, and correspondence related to our services.

How We Use Your Information

The information collected is used for:

Service Delivery: Processing orders, manufacturing dental products, and providing related services.
Communication: Responding to inquiries, sending updates, and providing information about our services.
Improvement: Enhancing our products, services, and website functionality.
Compliance: Adhering to legal obligations and regulatory requirements.

Information Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share information with:

Service Providers: Third-party vendors assisting in service delivery, bound by confidentiality agreements.
Legal Authorities: When required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights

Depending on applicable laws, you may have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Objection: Object to the processing of your data under certain circumstances.

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such sites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at contact@smileworks.in.